Staff/Faculty Job Opportunities

Title:                Assistant Director of Enrollment Systems and Services
Department:     Enrollment Services
Reports to:       Senior Director of Admissions and Enrollment Services
Status:              Exempt

 

The Assistant Director of Enrollment Systems and Services reports to the Senior Director of Admissions and Enrollment Services and manages all systems related processes and functions within the office of Admissions and Enrollment Services.  This position works closely with prospective students, so having people skills, strong customer service skills and the ability to build relationships is extremely important.  The Assistant Director also works closely with several offices (including Admissions, Financial Aid, Registrar’s Office, Student & Community Life, the Business Office, and IT) to ensure that prospective and current students are guided through the various processes required for their successful matriculation and continued enrollment.

 

Responsibilities in Enrollment Services

  • Intake Process and Experience: Manage the student intake process from admission to matriculation. Ensure the communication plan to all admitted students is being delivered in a timely manner working closely with the Senior Director of Admissions and Enrollment Services and the Intake Team, which includes staff from all departments on campus.  Managing the intake process involves heavy communication and relationship building with incoming students.
  • Systems: Monitor and develop systems as they impact the student experience from inquiry to matriculation, including Empower, Gmail, etc.  Primary system responsibilities include the following:
    • Online application and all of its components through Empower
    • Monitor and develop Empower communications to prospective students
    • Inquiry and data entry in Empower
    • Intake process and communication using all tools available including Empower, Zoom, G-mail, Sakai and others.
    • Other systems assigned by the Senior Director of Admissions and Enrollment Services.
  • Enrollment Reporting: Working closely with the Senior Director of Admissions and Enrollment Services to run weekly, monthly and yearly Enrollment Management reports including weekly funnel reports, demographic reports, source reports, financial aid analysis reports, and others as needed to support Enrollment Planning.
  • Retention: Encourage integration and collaboration across departments to create a cohesive student experience. Monitor student experience for gaps in service, and develop and implement systems to close gaps. Participate in institutional research as it pertains to student experience and retention.

 

Responsibilities to support Admissions and Recruitment:

  • Ensure that all inquiries submitted through our student information system (Empower) are submitted accurately in the system.  Maintaining quality data in the system is extremely important including expunging of duplicate records.
  • Once inquiries are added to the SIS system, ensure that all inquiries receive admission packets in a timely manner.
  • Working closely with the Senior Director of Enrollment Services and the Director of Communications, oversee the development and distribution of all admission-related materials in the lobby area, including program sheets, inquiry cards, and other materials available for prospective students.
  • Serve as primary backup for recruitment travel if the Admission Recruiter and Senior Director of Admissions and Enrollment Services are away or at other recruitment events.
  • Support the institution as needed during the busy travel season in the fall and summer.
  • Other duties as assigned by the Senior Director.

 

Responsibilities to support Financial Aid:

  • Working closely with the Director of Financial Aid, the Assistant Director of Enrollment Systems and Services will ensure all communication as it pertains to the intake process to new students happens in a timely and efficient manner.
  • Serve as backup when the Director of Financial Aid is away, overseeing basic financial aid related functions in the system, such as posting ISIRs on a daily basis and other duties as needed.
  • Assist with walk-ins who have inquiries about financial aid, being able to answer basic questions when the Director is unavailable.

 

Responsibilities to support Registrar’s office:

  • Update and maintain all forms related to the registrar’s office, including registration forms, add/drop forms, and other forms located in the lobby area.
  • Ensure the forms are available at all times to prospective and continuing students in the lobby area.
  • Assist with walk-ins who have inquiries about registration, being able to answer basic questions when Registrar is unavailable
  • Work closely with the Registrar building reports in Empower and supporting efforts in the Registrar’s office as needed.

 

Qualifications:

  • Education and Experience:
  • Bachelor’s degree (Theological Degree a plus)
  • Prefer previous experience in Admissions or Student Services (preferably in the graduate school setting)
  • Prefer previous experience in Theological Education

 

  • Technology Experience:
    • Microsoft Office required with expert skills in Excel
    • Empower experience a plus
    • Sakai experience a plus

 

  • Knowledge, Skills, Abilities:
  • Superior Customer Service skills and abilities
  • Deep familiarity with non-Christian religious traditions and with diverse cultures (e.g., China, India, Korea, Latin America) is highly desirable
  • Demonstrable interpersonal, and organizational skills and ability to work with students, staff, faculty and other constituents.
    • Ability to work with diverse ethnic and multi-cultural student population; sensitivity to issues surrounding religious vocation.
    • Highly motivated and detail oriented; work as a member of a team.
    • Demonstrates integrity, ethical behavior in working with confidential information.
    • Ability to multi-task, handle walk-ins, phone and Internet requests, even during busy times of the year.
    • Ability to work under pressure and meet deadlines.
    • Ability to operate standard office equipment such as a fax, computer, telephone, copy machine, etc.
    • Ability to communicate effectively orally and in writing.
    • Must be extremely organized with a focus on details and the ability to follow through projects to successful completion.

 

Compensation:  Compensation commensurate with training and experience

 

Claremont School of Theology is an Affirmative Action/Equal Opportunity Employer.

Please send resumes to Claremont School of Theology 1325 N. College Ave.,
Claremont, CA 91711; e-mail: humanresources@cst.edu or fax 909-626-7062

Jobs Supervised: None
FLSA Status: Full-Time, Exempt

Summary

The Senior Director of Development will join the executive team and oversee the development and execution of strategy for expanding the institution’s financial foundation. This includes cultivation of a sizeable, broad and active donor base, design and implementation of successful fundraising campaigns for the annual fund for operations, a capital campaign for infrastructure, and an endowment fund for sustainability. The position involves securing major and planned gifts, and preparing corporate/foundation grant proposals. Furthermore, the position requires regular travel throughout the United States, and occasionally abroad.

Essential Duties and Responsibilities

  • Develop and implement a five-year fundraising plan for several multi-million dollar targets to be identified with the President and Board of Trustees.
  • Identify and cultivate high net-worth donors to develop an endowment and capital campaign.
  • Identify and cultivate foundation funding sources and other grants.
  • Lead all fundraising, donor management and stakeholder engagement activities, ensuring donor satisfaction.
  • Collaborate with marketing, finance, academic and student affairs departments.

Other Duties and Responsibilities

  • Will perform all reasonable duties as requested by supervisor and other authority personnel

Qualifications Guidelines

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Competencies

  • Proven administrative and leadership experience.
  • Grant writing experience.
  • Knowledge of issues impacting the American Muslim community’s development.
  • Ability to represent institution and engage in community outreach.
  • Excellent written and oral communications.
  • Proficient in use of Microsoft Excel, Word, PowerPoint or equivalent.
  • Effective use of software tools for donor management/relations.
  • Collaborative, self-motivated, proactive work ethic.

Education/Experience

  • Master’s level credential or higher.
  • Minimum of 5 years working in higher education or non-profit context.

Language Ability

Excellent communication and interpersonal skills are preferred. The successful candidate/employee will be required to use written and/or oral communication. The position requires the ability to write standard correspondence. The ability to read and comprehend complex instructions, correspondences, and memos is necessary. It also requires the ability to read, analyze, and interpret general business memos.

Math Ability

The position requires the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. This requires intermediate to advanced math skills, which includes the ability to maintain a high level of accuracy in preparing and entering financial information.

Reasoning Ability

This position requires strong organizational skills and the ability to manage multiple ongoing projects; proficient in multi-tasking.

Computer Skills

Proficient in Word, Excel, PowerPoint, Internet, Outlook and other appropriate software. Operates a variety of office machines, including copier and fax machine. Must be willing and able to perform at a high level with donor management/relations software.

Supervisory Responsibilities

The person in this position will direct, manage, and evaluate work performance of any support staff that may be hired for the development team.

Physical Demands

This position may require long hours sitting and using office equipment and computers. There may also be modest lifting of supplies and materials up to 25 lbs. at times. The use of hands and arms to reach for, grasp and manipulate objects is required.

Special Requirements/Certification

None

Application Deadline

July 21, 2015 (open until position is filled)

Application Process

Please collect the following and submit prior to deadline:

  • Cover letter
  • Résumé/CV
  • Two letters of recommendation

Note: Applicants who are short-listed will be provided additional information and requested to submit a draft “First Year Action Plan” by the application deadline, after which an interview may be scheduled.

Please submit these materials in PDF format (include your last name in all filenames) via email to:admin@bayanclaremont.org.

Bayan Claremont
1325 N. College Avenue
Claremont, CA 91711
(909) 447-6347

Institution

Bayan Claremont is an Islamic graduate school operating as a division of the Claremont School of Theology in Southern California. Bayan offers a 48-unit accredited MA in Islamic Studies and Leadership, which includes courses in Islamic Studies, interreligious studies, ethics, leadership, non-profit management, civic engagement, counseling, and spiritual care. Arabic language proficiency (MSA) at the intermediate level is required for graduation. New degree programs in Islamic Chaplaincy (M.Div.) and Islamic Education (MA) are planned for Fall 2016 enrollment.

Bayan Claremont is an Equal Opportunity/Affirmative Action employer. U.S. citizenship, residency or work visa is required. Teaching experience in North American institutions is strongly preferred.

Immediate Supervisor: Director of Academic Affairs & Planning
Jobs Supervised: None
FLSA Status: Part-Time, Non-Exempt

Summary

The Program Associate serves as administrative support for specified programs and events organized by Bayan Claremont. He or she will report to the Director of Academic Affairs and Planning, and also take direction from other Bayan administrators as needed. The Program Associate will provide support to Bayan administration in planning, preparing for, and executing events during the 2015-16 academic year, including:

  • Oct. 4, 2015: Community Organizing for Muslim Leaders – Seminar
  • Oct. 24, 2015: Dignity & Healthcare at End-of-Life – Abrahamic Bioethics Conversation
  • April 16, 2015: Islamic Perspectives on Religious Freedom – Symposium
  • other lectures, panels, events yet to be determined

Essential Duties and Responsibilities

  • Contacting and following up via phone and email with invited program participants to collect bio data, papers, forms, and other required materials.
  • Communicating with designated organizations and personnel to arrange Continuing Medical Education (CME) units for Oct. 24 Bioethics symposium; maintaining all records according to best practices; completing follow-up tasks for issuance of CMEs.
  • Preparing files, documents, summaries and reports for each program and event.
  • Assisting in social media outreach and website posts for Bayan events.
  • Contacting sponsors, vendors, and other parties connected to events.
  • Overseeing event set-up and registration process for attendees.
  • Preparing nametags, table placards, signs and other event materials.
  • Distributing and collecting event evaluation forms and testimonials.
  • Assisting in preparation of final reports/proceedings, including photographs, testimonials, etc.
  • On occasional weekends, working at Bayan booths at local venues to promote events.

Other Duties and Responsibilities

  • Will perform all reasonable duties as requested by supervisor and other authority personnel

Qualifications Guidelines

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Competencies

  • Familiarity with healthcare professions and educational programs
  • Event planning experience
  • Reliable, punctual and attentive to detail
  • Excellent communication skills, oral and written
  • Proficient with Microsoft Word, Excel and PowerPoint
  • Comfortable using technology (online tools, apps, etc.) with minimal training
  • Ability to effectively use social media tools

Education/Experience

  • Bachelor’s level credential or higher.
  • Minimum of 2 years working in higher education or non-profit context.

Language Ability

Excellent communication and interpersonal skills are preferred. The successful candidate/employee will be required to use written and/or oral communication. The position requires the ability to write standard correspondence. The ability to read and comprehend complex instructions, correspondences, and memos is necessary. It also requires the ability to read, analyze, and interpret general business memos.

Math Ability

The position requires the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. This requires intermediate to advanced math skills, which includes the ability to maintain a high level of accuracy in preparing and entering financial information.

Reasoning Ability

This position requires strong organizational skills and the ability to manage multiple ongoing projects; proficient in multi-tasking.

Computer Skills

Proficient in Word, Excel, PowerPoint, Internet, Gmail, Google Drive and other appropriate software. Operates a variety of office machines, including copier and fax machine. Must be willing and able to perform at a high level with social media software.

Supervisory Responsibilities

The person in this position will direct, manage, and evaluate work performance of event volunteers.

Physical Demands

This position may require long hours sitting and using office equipment and computers. There may also be modest lifting of supplies and materials up to 25 lbs. at times. The use of hands and arms to reach for, grasp and manipulate objects is required.

Special Requirements/Certification

None

Application Deadline

July 20, 2015 (open until position is filled)

Application Process

Please collect the following and submit prior to deadline:

  • Cover letter
  • Résumé/CV
  • Two letters of recommendation

Please submit these materials in PDF format (include your last name in all filenames) via email to: admin@bayanclaremont.org.

Bayan Claremont
1325 N. College Avenue
Claremont, CA 91711
(909) 447-6347

Institution

Bayan Claremont is an Islamic graduate school operating as a division of the Claremont School of Theology in Southern California. Bayan offers a 48-unit accredited MA in Islamic Studies and Leadership, which includes courses in Islamic Studies, interreligious studies, ethics, leadership, non-profit management, civic engagement, counseling, and spiritual care. Arabic language proficiency (MSA) at the intermediate level is required for graduation. New degree programs in Islamic Chaplaincy (MDiv) and Islamic Education (MA) are planned for Fall 2016 enrollment.

Bayan Claremont is an Equal Opportunity/Affirmative Action employer. U.S. citizenship, residency or work visa is required. Teaching experience in North American institutions is strongly preferred.