Job Opportunities

Job Opportunities 2017-10-04T16:43:21+00:00

Staff/Faculty Job Opportunities

Title: Financial Aid & Enrollment Services Coordinator (18 hours/week)

Department:  Enrollment Services

Reports to:  Sr. Director of Admissions & Enrollment Services & Director of Financial Aid

Status:   Non-Exempt

 

The Enrollment Services Coordinator performs a variety of responsibilities related to Enrollment Services at Claremont School of Theology. Although primary responsibilities will be with the Financial Aid office, this position will also support Admissions and the Registrar’s office. The coordinator answers questions in person, via the Internet, U.S. mail or by phone related to school policies and procedures for admissions, registration, and financial aid. Refers students to appropriate resources. Provides service to a diverse population including new students, current students, international students, and community members from a variety of cultural and religious backgrounds.

Responsibilities to support Financial Aid:

  • Working closely with the Director, the coordinator will ensure all communication to new and continuing students happens in a timely and efficient manner, including emails and phone calls. This includes the communication plan for Financial Aid, which includes reminders to students about completing their FAFSA for the upcoming year, reminder about completing Master Promissory Note for federal loans, and reminding graduates about exit counseling.
  • Conducts follow-up for required financial aid documentation related to selective service, loan default, outside scholarships, proof of citizenship, entrance counseling, exit counseling, master promissory notes and verification of tax returns
  • Perform basic financial aid related functions in the system, such as uploading ISIRs on a daily basis.
  • Assists in the determination of award amounts and adjust financial aid awards
  • Enters and coordinates all document data entry related to student files
  • Coordinate financial literacy
  • Update and maintain CSTs outside scholarship webpage
  • Assist with walk-ins who have inquiries about financial aid, being able to answer basic questions.
  • Other Office duties, such as creating folders for new students, updating files for current students, filing paperwork, and order supplies as needed.
  • Other duties as assigned by the Financial Aid Director.

 

Responsibilities to support Admissions:

  • Assist with all inquiries submitted through our student information system (Empower) are submitted accurately in the system. Maintaining quality data in the system is extremely important including expunging of duplicate records.
  • Once inquiries are added to the SIS system, ensure that all inquiries receive admission packets in a timely manner.
  • Support the Admissions team members with Information Sessions and visit days by reserving the rooms, food, and other duties as needed.
  • Re-stock all admission related materials in the lobby area, including program sheets, inquiry cards, and other materials available for prospective students.
  • Other duties as assigned by members of the admissions team.

 

Responsibilities to support Registrar’s office:

  • Update and maintain all forms related to the registrar’s office, including registration forms, add/drop forms, and other forms located in the lobby area.
  • Processes official/unofficial transcript requests.
  • Ensure the forms are available at all times to prospective and continuing students in the lobby area.
  • Other Office duties, such as creating folders for new students, updating files for current students, filing paperwork, and order supplies as needed.
  • Assist with walk-ins who have inquiries about registration, being able to answer basic questions.
  • Work closely with the registrar building reports in Empower as needed.
  • Other duties as assigned by the Registrar.

 

Qualifications:

  • Education and Experience:
  • Bachelor’s degree
  • Prefer previous experience in Financial Aid and/or Enrollment Services (preferably in the graduate school setting)

 

  • Knowledge, Skills, Abilities:
  • Superior Customer Service skills and abilities
  • Familiarity with non-Christian religious traditions and with diverse cultures is highly desirable
  • Demonstrable interpersonal, and organizational skills and ability to work with students, staff, faculty and other constituents.
    • Ability to work with diverse ethnic and multi-cultural student population; sensitivity to issues surrounding religious vocation.
    • Highly motivated and detail oriented; work as a member of a team.
    • Demonstrates integrity, ethical behavior in working with confidential information.
    • Ability to multi-task, handle walk-ins, phone and internet requests, even during busy times of the year.
    • Ability to work under pressure and meet deadlines.
    • Ability to operate standard office equipment such as a fax, computer, telephone, copy machine, etc.
    • Ability to communicate effectively orally and in writing.
    • Must be extremely organized with a focus on details and the ability to follow through projects to successful completion.

 

Compensation:
Compensation commensurate with training and experience

 

Current CST students are not eligible for this position.

Claremont School of Theology is an Affirmative Action/Equal Opportunity Employer.

Please send resumes to Claremont School of Theology 1325 N. College Ave.,

Claremont, CA 91711; e-mail: humanresources@cst.edu or fax 909-626-7062